Help Desk Services
When you contact our Help Desk, online or by phone, we’ll be able to securely interface with any computer in your office via the web and resolve most common issues – without having to take extra time to come to your office.
Phone support
You can contact I E Solutions Helpdesk by telephone at 225.236.1000
If you are calling outside of regular business hours, you will hear
instructions on how to contact our 24x7 support.
Online support
To submit a Help Desk Service Request online, go to http://csp.iesolutions.us
This will lead you to the I E Solutions Customer Service Portal login page, where you can submit a Help Desk Service Request.
Our typical Help Desk response time is under 1 hour. Please note that Help Desk is available M-F from 8:00am to 5:00pm Central time. If you submit a Help Desk Service Request after hours, you will receive a call back the next business day. Useful Links
|
